Customer Testimonials
Kyle was very kind and informative when it came to helping me replace my car that broke down.
Kyle is great to work with - very knowledgeable about the cars he sells and he took great care of me during my test drive and purchase of my CrossTrek! I can tell that he loves workin at Flatirons Subaru and the Subarus that he sells!
Just purchased a 2024 Crosstrek Sport from Shane at a very fair price. The entire process was a extremely pleasant experience compared to some other dealership experiences I've had over the years. No pressure and no surprises. He was able to track down one with the exact specs I was requesting and was great at keeping me up to date on its incoming status. He never tried to push me into a slightly different one they already had on the lot, I truly appreciated that. Flatirons is certainly not the closest Subaru dealership to me but was well worth the ...
I really enjoyed my experience with Flatirons Subaru. From walking in the door, every employee was courteous and welcoming. Albeit, a bit of of the way coming from Denver, I can say without hesitation that they are worth going out of the way for when considering owning a Subaru.
I was assigned to Kyle via internet sales and got a price quote through true car. Kyle had us in and out in about 2 hours or so! Excellent service and no hard sell with anything. I knew what I wanted, and Kyle made sure I got everything exactly as specified without a hassle. Great communication too! Even after my purchase, Kyle followed up several times to make sure everything was ok. Highly recommend!
I cannot say enough amazing things about my experience with Kyle and Flatirons Subaru! There's a Subaru dealership 35 minutes closer to my home and I will bypass them everyday all day long to get more and more of this amazing service! From the emails ahead of buying to the actual purchase, and even checking on us afterwards, he was the consummate professional! He was so laid back that I felt like I was purchasing from family! We had a hiccup with software/ technical issues, and he was so chill, it kept me at ease! Ian was also amazing and 100% ...
I’m older, love & owned an Outback that had 240,000 miles & still ran! Kyle made buying another wonderful Outback efficient, economical, & pleasant! Oh!!! The places I will go!!! Love the Flatirons Dealership! They treated me like a queen!
Personable and helpful. Will give them my business again already referred a friend to your area if wants to buy a Subaru
Best car dealership ever. They truly cater to the customer and Kyle ensured that I would get exactly what I was looking for. I was unable to go back to the dealership to pick up my new car, so Kyle kindly drove it to my home (from Boulder to Denver) to deliver it to me. I am so grateful to Flatirons Subaru, and especially to Kyle, and I think that anyone in Colorado looking for a Subaru should trust them and stop by for a visit and ask for Kyle!!!
After visiting a couple of other dealerships, we felt quite put off by the whole car-buying experience, but Shane Ferrin and Flatirons completely changed our perspective and made us feel right at home. A new Outback was a big purchase for us, and Shane listened to our needs/wants and didn't try to sell us anything we wouldn't benefit from. He answered our endless questions, took time to walk through everything in detail, and never made us feel pressured. The process couldn't have been easier or more comfortable, and I can't imagine buying another car from ...
Thank you Flatirons Subaru! We appreciate working with you all! You met our needs and helped us to get a great new Forester that we love. Devon, Justin, and Andreas and others all were very professional and went above and beyond to help us. We will recommend you all! Thank you for making this process fun and smooth! Devon answered all of our questions and followed up with us to check in and see how things were going. We appreciate the super customer service. Thank you again Flatirons Subaru!
I worked with Pete and Fred and they were fantastic! I would highly recommend. They were great!
Travus Borek was a pleasure to work with, he made the whole process easy. Travus was straight forward and honest. Will recommend to all friends and family who are looking to purchase a Subaru.
Competitive pricing (and the Costco Auto Program) led me to Flatirons Subaru. From start to finish, Kyle Hoffman was personable, patient and knowledgeable as he helped me understand the new trim packages. I'm thankful Kyle answered my email inquiry; he was the perfect salesman for me and I am in love with my new car. Heartfelt thanks, Kyle!
Travus Borek was so easy to work with and I felt like he gave me an honest trade in value for my old 2010 Subaru Outback with a manual transmission. He was very pleasant to work with and he knew everything about the car I was looking to purchase. Very knowledgeable, nice and responsive. Thanks Travus!
My Salesperson Fred Rudd was phenomenal, and my entire experience from start to finish was very professional, efficient and pleasant! I drove from two hours away with my wife and kiddos to buy my Subaru from Fred and Flatirons Subaru and I wasn't disappointed by my elevated experience with them. I highly recommend Fred Rudd and Flatirons Subaru: they actually exceeded my expectations and provided a family friendly and stress free process from start to finish. Thank you guys!
Kyle and the team were great! Came in because I loved the price, but ended up having the best car buying experience I could ask for. I don’t have a lot of previous experience buying new vehicles, but my dad, who I brought as backup, does. For days after, he wouldn’t stop mentioning how easy the process was and how he’s shocked on how smooth it went! Kyle is great, and I highly recommended reaching out to him for your next vehicle!
Our family has been buying cars from here for over 15 years, always a great experience.
From the start Kyle was extremely helpful and professional! He was very knowledgable when it came to any questions that I had and made the process enjoyable and relaxing! I appreciate Kyle's willingness to ensure that I had the best experience possible with a friendly attitude! I worked with Kerrie when it came to financing and signing the paperwork and she was just downright amazing throughout that process. She was friendly and knowledgeable and made sure that any questions I had were answered with professionalism and a smile! Thank you Flat Irons Subaru for having an amazing staff to ...
Kyle was very helpful, made buying a car super easy. I will definitely be recommending him to friends and family.
Purchased Subaru wrx from Shane ferrin. Very friendly and helpful with complete process. I am very happy with my wrx and would recommend Shane to anyone looking for Subaru vehicle.
Had a great experience! Everyone was very nice and more than happy to help us get what we wanted for the car!
Great dealership and great stuff. I bought my second subaru from them and will be back again.
Have had excellent experiences dealing with Kyle, Ian and the whole team at Flatirons Subaru. In the past 5 months we have bought 2 cars from them, one new and one pre-owned. Kyle is very helpful, upfront and honest. He follows up promptly and is very mindful of your time. Ian helped us with financing, and was thorough and transparent as well. Overall, we definitely felt completely taken care of and the experience was made as stress-free as possible.
We went to the dealership looking for an suv and we left quickly and satisfied with a vehicle that fit our price range. Kyle was very helpful and made it easy for us to get out of their quick in and out working with our schedule!
Excellent experience working with Shane Ferrin to acquire a Subaru for my daughter who totaled her car and needed a new vehicle ASAP, I've always worked car purchases for her but no longer reside in Denver, so we needed a sales person who was responsive and trustworthy - Shane exceeded expectations in all areas, was highly professional throughout the process and responded to every request we had, daughter is thrilled with her new Subaru and this by far was the smoothest car buying process I've ever experienced. Would also give high marks to Shane's supporting cast at ...
It had a smooth transaction with them when I traded my old car with a forester
Frictionless used car buying experience. Kyle and I negotiated a fair price over the phone in 2 minutes. Then he had the car waiting for me to test drive when I arrived, showed me the vehicle history and inspection results, and addressed all my concerns. We then completed all the legal paper work as quick as could be.
Me and my husband purchased the truck at Subaru Flatirons last month. And we wanted to say thank you to Kyle H. He was very patient and knowledgeable throughout the whole process. Our family is very happy with the purchase and we appreciate all the work Kyle did for us. Thank you Flatiron’s Subaru and we are looking forward to do business with you guys in the future.
My experience paying a car with Kyle was smooth and easy. Kyle didn’t rush us and answered all the questions and provided recommendations to us. We loved working with Kyle and we recommend him for your future car.
Kyle is the man. I urgently needed a new vehicle and he helped me secure my 2024 Legacy Premium in less than a business week. Flatirons Subaru has a customer for life because of this gentleman 👏
My son and I had a really great experience at Flatirons Subaru. Travus Borek was a true professional from our very first interaction all the way until the end. I would highly recommend him and the Flatirons team to anyone who is in the market for a new car. Really well done. Thank you!
Worked with Mark Berger looking to get a new car as my old one was nearing the end of its life. Dealerships have always overwhelmed me, but from the moment I walked in, mark and the team worked with me without pushing the sales which was huge. Mark had such amazing communication throughout the process and got me in my dream Outback! Mark, as well as Ian, in financing helped right down to the finish to get me what I was looking for!
Kyle was super quick and thorough with my paperwork. Whole process was very stress free and even relaxing. He basically makes car buying a easy conversation. Kerrie Bowen made the loan a breeze and Ian did the paperwork great, he explained everything very simply. Flatirons Subaru is my forever dealership!
Very kind, knowledgeable, good hearted salesman, that wanted to, and found, the best option for me and my family!
After exhausting my search for the exact Subaru I wanted (Blue or Red Outback Touring XT with Nappa Brown leather) in Oklahoma, NW Arkansas, and SW Missouri, even KCMO, I tried the Denver Metro Area, only because I could get a direct flight to Denver from Tulsa. As opposed to some OK, MO, and AR dealers, who called back days later (if at all), Flatirons got right back with me. Within a few hours I had a very attractive offer price from James Wells, their ecommerce salesperson. For a long distance purchase involving a vehicle in transit, booking a flight ...
Shane was extremely open and transparent about the features on the various models as well as the pricing. It was easy to work with him and find a vehicle that met our needs at a fair price. I've worked with other Subaru dealerships in the area and there's no comparison -- Flatirons is clearly superior.
I had a wonderful experience purchasing a vehicle at Flatirons Subaru with the help of Kyle Hoffman. The process was stress-free and pleasant. Kyle was very thorough and knowledgeable and went above and beyond to help find me a vehicle that suited my needs.
Kyle was very professional and helpful. He helped me choose the perfect car for my daughter. He kept me informed as I waited for the car to arrive at the dealership. I would definitely purchase another car from Kyle.
I recently needed to sell my car. After checking an online pricing guide, I decided to go to Flatirons Subaru where I met with Kyle. I have bought and sold a number of cars over the years, so it's a huge deal for me to say that Kyle was easily the very best person (not just salesperson) that I've ever worked with. Not only was he kind, respectful, and courteous, but he actually went out of his way to be genuine and to honestly get to know me in a positive and personal manner. Although I wasn't &...
The whole experience working with Kyle at Flatiron was great. He was super helpful throughout the whole process and never pressured me to make a decision I wasn’t ready to make. I felt like I had all the information I needed to make a decision that worked for me! Thanks Kyle!
My wife and I have purchased three Subaru's in the past. All experiences with the dealership have been excellent. In 2021 my wife and I purchased a new Crosstrek. Our experience with the sales rep Shane Ferrin was excellent. As we were in the market to purchase a new Outback we contacted Shane Ferrin again. He did an excellent job with overall sales process. We would highly recommend working with Shane Ferrin.
This is a beautiful dealership! Clean, great waiting area for service and the person who I worked with to purchase my car, Shane was the very best! Great communications, friendly, and no pressure, just great advice. The best part is that he listened to me. I will alway do business with Flatirons Subaru!
I just Purchased a 2024 Crosstrek thanks to the wonderful help of Shane Ferrin and the financial help of Ian Mangan. This is actually the second vehicle they have helped my family purchase and we are extremely grateful for their due diligence and patience! They were very informative and answered all our questions. We appreciated that they were very friendly and professional, made us feel very comfortable. This Vehicle has given me freedom that I never thought was posible so thank you Shane! am extremely happy with the purchase I made and I highly recommend Flatirons Subaru!
Totally had good experience with Shane Ferrin and Justin Orellana. They both so easy to work with. My online questions were answered and not auto generated like other dealerships. Plus my golden doodle felt at home when I picked up my car. So appreciate a pleasant and friendly atmosphere. Thanks - Stacey A.
I highly recommend that people contact Shane Ferrin for Subaru Purchases from Flatirons Subaru. With prompt responses via email, phone, or text, he was easy to work with and straightforward. My wife and I pursued 2 Subaru cars through him in a 6-month period.
The entire purchase process with Flatirons Subaru was incredibly smooth and efficient. We worked with Shane Ferrin to trade in our old Outback for a new 2023 Outback XT. He explained everything clearly and was always cognizant of our time. Much of the process was handled over text messages and emails, and we spent less than an hour in person wrapping everything up. I've always had great experiences with the service department at Flatirons, and after our most recent purchase from Shane, we won't be going anywhere else for our Subaru needs.
Worked with Shane, Andres and Justin - couldn't have been an easier experience. All were professional, knowledgeable and fun to work with. Shane answered all of our questions and was straightforward.
This is our second car purchased here with the help of Shane Ferrin. Shane is the best. He is helpful and understanding and kept me in the loop with our Subaru order.
I highly recommend Subaru of Boulder. Excellent customer service and they work with the customers needs. Ask for Travus Borek. He is courteous, knowledgeable and professional with no high pressure tactics to sell you a vehicle. My overall experience was a 10.
I got my new forester sports from FRED Rudd at Flatiron Subaru. He is the great person and I deeply appreciate his all kindness and consideration!!! Thank you very much Fred! In case my friends buy some vehicle from there I will mention your name surely and strongly recommend to my friends to talk to you . 😊😊😊🙏🏻🙏🏻🙏🏻.
Great auto dealer! Kyle is one of the best dealer. Very easy to talk to and has a great customer service!
Shane made our new car purchase a relaxing and pleasant experience. I will highly recommend him in the future
I had a great experience with Shane Ferrin at Flatiron Subaru. He was knowledgeable, straight-forward, patient, and thoroughly answered all of my (many) questions. Definitely one of the better experiences I’ve had with a dealership and car salesperson. I would highly recommend!
I came to the dealership extremely frustrated by an experience with a previous dealership. Kyle was understanding and helped me get into a new vehicle, taking a lemon of a vehicle off my hands! The process was quick and easy. Most simple car buying experience I have ever had!
I would definitely recommend Shane at FlatIron the next time you need aSubaru! He is responsive, honest and provides the kind of customer service rarely found when shopping for a car, especially a car that is in high demand and impossible to find! No games straight ahead no pressure and eager to accommodate!! Thank you Shane your professionalism and concern is appreciated more than you know!
Kyle and Flatirons Subaru were friendly, kind, and helpful when I was searching for a new car. Kyle helped me through the whole process and kept me up-to-date the entire time. He also gave me a solid deal for my trade-in, and kept his word even when values fluctuated. He made sure I got everything I wanted for the best price, and even after the vehicle was off the lot, wanted to make sure everything was working and I was happy with my purchase. I’d 100% use them for my next Subaru.
Hands down - best experience I’ve had with a dealership. Make sure you work with Fred Rudd. Fred made everything simple for me from the get go. He was polite, communicative, upfront and thorough with making sure it was comfortable and got exactly what I wanted. I was in and out of the dealership with my new vehicle in under an hour on a Saturday. Highly recommend, phenomenal experience.
Great dealership! All the service personnel were knowledgeable, responsive, and friendly! I liked working with Kyle, and would recommend him to any friends or family trying to purchase a new car.
I appreciated the excellent help that Mark Berger offered me as I looked for a used Subaru Forester. My first Subaru Forester was a 2017 model which I purchased in November 2016 from Flatirons Subaru. Unfortunately, that car was totaled by a wreck less driver. I credit the strength of the Forester for saving my life and decided I would buy another Forester. I just turned 80 in January and hoped this next purchase would last me a long time. Mark showed me a 2020 Forester which had very low miles on it, and he then shepherd me through the process of buying my ...
Kyle was extremely helpful and did a wonderful job helping us get into a new Ascent. He updated us throughout the whole process and made sure we got everything we wanted in the vehicle. Ian in finance was also amazing and it was a very smooth process. Would definitely come back here for our next vehicle when the time comes.
Luciano is a very Professional Sales person. He cares about his customers and makes every effort to respond timely to requests. He makes sure his customers are truly satisfied with the car they are buying. He has a thorough understanding of the available cars, options available and add-on accessories. I would highly recommend him to family, friends, etc. It was a pleasure buying a new car from him.
We traded our car in and the process was very smooth and quick. Mark was kind, knowledgable, and I felt like he had my best interest in mind. Thank you!
I have been working with Mark for the last 30 years. He has sold my wife and me seven Subarus in that time frame and each experience has been the same. Mark’s friendly no pressure approach is what keeps me coming back. He is always a pleasure to work with and should be the standard for the Flatirons’ employee group.
Mark Berger made it a very good experience to buy my new Crosstrek. I highly recommend him if you are in the market for a great car by a knowledgable friendly human being.
Kyle did an outstanding job helping me get a new car. He is knowledgeable, friendly and patient making the whole process fast and easy. Definitely recommend!
I worked with Kyle Hoffman in purchasing my first Subaru and had a very positive experience. He is very gracious and accommodating, willing to support multiple test drives and answering my many questions so that I felt certain on my decision; purchasing a Subaru Crosstrek. Kyle proactively communicated with me conveniently via text to keep me updated on the status of the arriving vehicle, and kept me informed on how to prepare for the day of purchase. Incredibly easy to work with, and am glad to have shared this experience with Kyle. Highly recommend working with him if you are ...
Mark Berger is the BEST! He is very professional, polite, knowledgeable, no pressure auto sales person. I have never had such a great experience previously when buying a new car. Mark made me feel like I am the only person buying a car, handled everything very well and was super communicative. Flatirons Subaru is lucky to have Mark because he is first class!
10 out of 10 would recommend buying a car from Luciano at Flatirons Subaru. Great cars, great dealership.
Kyle is awesome to work with! So much so that I came to see him again in purchasing my second Subaru. He’s very knowledgeable and makes the car buying process a breeze. He’s honest, helpful, and reliable. He didn’t hesitate to keep me updated on my cars whereabouts every step of the way. There have also been several instances, even after purchasing my cars, where I have reached out with questions and he’s always happy to respond in a very prompt manner. I would highly recommend Kyle to anyone looking to purchase a Subaru!
Thanks to Julian Gonzales for great customer service, keeping me informed and answering tons of questions I had. Thanks again!
Julian Gonzales was fantastic to work with and very professional. He kept me informed along the way and was very responsive. He provided excellent customer service.
This was my first time buying a car and I expected it to be a nightmare — that wasn’t the case. Kyle was incredibly helpful and responsive, even outside of business hours. He answered all of my (many) questions, kept me updated throughout the whole process, and didn’t pressure me into unnecessary add-ons or a more expensive trim. I left with the exact car I wanted and none of the stress/regret I’d anticipated. Highly recommended working with Kyle and the team at Flatirons Subaru!
I have been bringing my 2006 Forester here since arriving in Boulder in 2010. This service department has always provided the highest level of respect, transparency, and quality of service, both in repairs and in customer service. Jen Ruby has been taking care of my and the Blubaru these past couple of years, and I couldn't be happier with the job she does. Thorough, responsive, reliable, explains things, communicates well with the mechanics, getting me the best coupons available--all of it. Top notch service--I'll never go anywhere else!
When I get service at Flatirons Subaru I know it will be top quality and care. The service department is welcoming and has excellent communication throughout the day. They set me up with a loaner vehicle day-of because my service was going to take all day. Jen Ruby took me through each service, what it entailed, and the price. She was very responsive to texts which made the whole process move super smoothly. I wouldn't bring my Subaru anywhere else.
Had a great experience with Luciano and flatirons! We had to pick up the car quick and he had everything ready for us when we got there so we could get out of there as quick as possible. Great experience!
Flatirons Subaru made the process of buying a car quick, easy and stress-free. Had an awesome experience buying my new car here!
I had to replace the transmission and axle in my car and Cesar Valdez and Ryan Nuckles facilitated the process through their kind customer service and extensive expertise. My long history of loyalty and experience with this location assured me I’d be in good hands.
We purchased our Subaru Ascent at Flatirons Subaru and I would not hesitate to recommend them to others. Our experience with them was very positive. Mark Berger's professionalism made our conversations and our transaction easy. I was impressed with him, particularly, because he communicated with us clearly and with honesty. Nothing changed about our expected purchase price during the process. This was particularly important to us because we had to drive from Fort Collins (since they had the vehicle we wanted) and we didn't want to arrive to an inflated price. Our search for a new vehicle took ...
My wife and I have bought three cars from Flatirons Subaru. Luciano was very patient and friendly. I had a ton of questions, he got me quick answers. Highly recommend 2022 WRX, Flatirons Subaru and Luciano 👍👍👍
Luciano is very knowledgeable about the cars and had some great recommendations. Super nice guy and seems to genuinely care about getting you into the right car.
Flatirons Subaru in Boulder provided a terrific experience for us. Every single person we worked with (Kyle Hoffman, our sales rep, Ian Mangan, the finance manager, and Andres Cantieri, the delivery specialist who taught us about our new car) were all professional and courteous. They listened to our needs, and did not pressure us into buying extras we did not want. Also, they were honest and transparent during the ordering process.
I worked with Rachel Volesky for my Forrester's 120,000 mile service. She was super helpful with all of my questions and did not flinch when adding a timing belt replacement got added to the service. I was provided a loaner car and Rachel was very good about communicating during the service. I had to bring the car back for a couple of minor things and Rachel made sure that they were taken care of (quickly). I would be happy to work with Rachel again.
I brought my Outback for service and was helped by Rachel. She has helped me in the past. I always appreciate her sense of humor and attention to detail. The service was outstanding!
Great experience overall at this dealership, Luciano helped me with all of my questions and helped get me approved for my new Forester Wilderness! He is a super chill guy and was very communicative during the whole process. The whole team at Flatirons Subaru was super welcoming and helpful each visit and I highly recommend them to anyone looking to buy a new Subaru!
I had a very pleasant experience working with Kyle. I never felt rushed or pressured into anything that wouldn’t work for me. He even went out of his way to deliver the vehicle to me in Fort Collins. 10/10
Clean and well organized. Welcomed and very helpful upon arrival. Sales staff organized and knowledgeable. Took time to work with us. Never felt they were trying to hurry you.
I always get good service from Flatirons Subaru. I have been going to them since 2007. At my most recent visit the service advisor Rachel V. was very helpful.
Kyle worked with me to get as much for my trade in as he could, as well as being very helpful in working with my financing.
Tremendously helpful! Kelsey and Morgan took care of my vehicle ASAP and handled everything with speed and professionalism.
Travus Borek should honestly be appointed as the "Subaru first-time car buyer specialist." I have been putting off replacing my 20-year-old beater solely because the thought of buying a new car seemed daunting. I visited a couple of other Subaru dealerships in the area, and I left each feeling uneasy and more anxious. I finally felt confident in my decisions once I came to Flatirons Subaru. Travus walked me through all the options when ordering my new car, and really took his time to make sure I understood all the different pricing, pros and cons, etc. I never ...
Hi, My name is Ben Rodriguez, and I just purchased a 2022 Subaru Outback Onyx XT from Travus Borek. Travus provided an excellent customer experience. From the moment I reached out with a brief inquiry, Travus was responsive, knowledgeable, and walked me through the entire process. It could not have been more seamless and made the process very pleasant. Travus's attention to detail was unparalleled-going above and beyond in every aspect! In today's market with manufacturing issues and uncertain timelines, Travus was very considerate of my time, providing me with pertinent information that helped mitigate my anxiety. His approach ...
Kyle helped me purchase my first car, a 2020 Impreza! The whole process couldn’t have been any easier or more enjoyable! I left knowing that I bough a great car for a good deal and that I was taken care of. I highly recommend Kyle, and Adam, who helped finish the buying process, and if your looking for a reliable car for a fair price, then flatirons Subaru is the place to go. Max
I had a great experience trading and buying from Flatirons Subaru! I worked with Travus and can't recommend him enough. This was the easiest car buying process I have ever experienced. Thank you!
I brought in my Wife's 2011 Outback for the Lumbar support not working and Ryan Brown once again worked wonders with his Customer service and excellent communication. We will continue to go back to Flatirons because of his thoughtfulness and awesome attitude.
I worked with Ryan Brown on a big service for my old Outback! He was professional, informative and responsive. Will continue to use Flatirons as I always receive outstanding service!
As first time new car buyers we decided to go to Subaru for our first car so we put in a message into the dealership for a outback. Travus borek contacted us quickly and took extreme care of us and all of our questions and was overall very attentive and responded to us via email and text for any of our questions small or large. I have already referred some of my friends that are also looking to this dealership and Travus in particular. The car has been excellent and and the service has been above top notch. Travus has ...